Harborough Hustle Podcast

Podcasts are an easy and effective way to promote your business. People buy from people and in the Harbough Hustle we get to know a bit more about the people behind the business. This is absolutely not a “buy my product or service” hard sell – we want to get to know a bit more about you – but it’s often said that people buy from people and in getting to know you better, it will of course increase the profile of you and your company.

Today, we have the pleasure of speaking with Rupert Turton from ActionCOACH. Join us as Rupert shares his journey from a 35-year career in IT to becoming a business coach. Discover how he and his wife Angela help business leaders grow and scale their ventures while navigating the challenges of running a business. Learn about Rupert’s personal fitness routines, the importance of enjoying the journey in business, and his future aspirations. We also dive into topics like the value of continuous learning and the impact of having a clear vision. Tune in for an engaging and insightful conversation with Rupert Turton!

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Guest Bio

Martin sits down with Rupert Turton from Action COACH, delving into business coaching and local commerce. Rupert has also always had a passion for cycling, seizing every opportunity to spend a couple of hours on his bike. Initially dedicated to mountain biking, he enjoyed the comprehensive body workout it provided. However, as he aged, Rupert recognized the need to adapt his routine to avoid frequent injuries. Transitioning to a gravel bike—a hybrid of a mountain and road bike—he found that his upper body was no longer getting sufficient exercise. To address this, he recently incorporated Pilates into his regime, discovering its benefits for joint mobility and overall fitness. Rupert’s exercise routine is driven by his enjoyment of the activities rather than a sense of obligation.

Show Overview

Today, we have the pleasure of speaking with Rupert Turton from ActionCOACH. Join us as Rupert shares his journey from a 35-year career in IT to becoming a business coach. Discover how he and his wife Angela help business leaders grow and scale their ventures while navigating the challenges of running a business. Learn about Rupert’s personal fitness routines, the importance of enjoying the journey in business, and his future aspirations. We also dive into topics like the value of continuous learning and the impact of having a clear vision. Tune in for an engaging and insightful conversation with Rupert Turton!

Keywords

Harborough Hustle, Martin Robson, Rupert Turton, ActionCOACH, business coaching, Market Harborough Biz Network, podcast sponsor, local charities, exercise regime, Pilates, cycling, gravel bike, mountain biking, business foundations, sales and marketing, client retention, scaling business, leadership role, technology markets, executive coaching, professional services, accountancy practice, Elon Musk, corporate vision, business management, urgent vs important, business success, career transition, charity sector, hidden talents

Full Transcript

Martin [00:00:07]:
Hello. I’m your podcast host, Martin Robson. Welcome to the Harborough Hustle, where today I will be chatting with Rupert Turton from ActionCOACH. After the show, you can catch us on marketharboroughbiznetwork.co.uk/podcast where you can find a transcript of today’s podcast. All the links I mentioned, posts you can share on social media to spread the word, everything you need to know if you’d like to find out more about our lovely sponsors and local charities. Before we dive in, let’s hear from today’s lovely sponsor. Welcome to this episode of Harborough Hustle, where I’m delighted to be chatting with Rupert from ActionCOACH. Hi, Rupert.

Rupert [00:00:58]:
Hi, Martin. How are you?

Martin [00:00:59]:
I am very well. Very well. Thank you very much. I feel suitably exercised because I’ve been doing a certain amount of running round fairly recently.

Rupert [00:01:08]:
Yes. Very nicely summarized.

Martin [00:01:14]:
I can see now that that you 2 are in, fine shape. I say you 2, I’m not in fine shape, but you clearly are. So, how do you actually manage to keep yourself fit?

Rupert [00:01:23]:
Yeah. It’s an interesting question, actually. Not one I expect to start with either, Martin. So that’s that’s a different sort of interview, isn’t it? I’m, yeah, I don’t actually deliberately try and keep fit, to be honest. The, the the I suppose there’s sort of 3 things we do. We have a dog. So, 6 o’clock every morning, I’m, out walking the dog before work, which I find a great way to, to start the day. It gives my brain time to, to work out what I should be doing.

Rupert [00:01:47]:
Then, cycling is my sport. Given every any opportunity, I’ll I’ll get out on a bike for, for a couple of hours. And then actually just recently, I started doing Pilates as well because, I used to be a mountain biker, which is a pretty good all around body workout. But, as I’ve got older and I’ve discovered I don’t bounce as well and, keep breaking bones, I decided that it might be time to do something a bit more suitable to my age. So, become got what they call a gravel bike, which is sort of, hybrid between a mountain bike and a road bike. And, the what I found is the upper body doesn’t get a workout, so I started doing pilates as well, which actually is, is great. Sorts out all the joints and everything, gets them moving. So, yeah, that’s pretty much my my exercise regime mainly because I enjoy it then, not because I feel I have to.

Martin [00:02:33]:
That’s fantastic. And then a couple of useful tips for me as well. I like getting out on the the bike as well around running water or whatever. But but I haven’t tried Pilates yet. Perhaps that’s something that I need to add into my regime as well.

Rupert [00:02:44]:
I have to say I’m recommending it to everybody.

Martin [00:02:47]:
Fantastic. So, anyway, I mean, normally, we start off by saying, tell us a little bit about yourself and and what you do, you know, in terms of professional sense and what you like to do outside of work. But we’ve got the outside of work bit done already, which is fantastic. So let’s go into the pro bit.

Rupert [00:03:01]:
Yes. So work wise, as you said in the introduction, I, myself and my wife, Angela, we run ActionCO, choke and and Kettering, where we work with business leaders to, help them grow their business. We look after an area, that runs really from Market Harbor down underneath Kettering, then sort of follows the a one up to, to Rutland and and back down again. I mean, as a business, I suppose there’s sort of 4 things that we do, really. We start by making sure the business foundations are in place and that the business owner has a clear goal for what they’re trying to achieve. They’ve got financial control, and consistent high quality delivery with within their business. We then look at sales and marketing and what differentiates that business in the marketplace, their marketing, sales, and client retention to, to grow the business. And now if we think about it, they’ve got a viable business, haven’t they? Because they’ve got the the ability to deliver the business and they’ve they’re generating revenue.

Rupert [00:04:01]:
So next, we look at how to scale that business by putting the processes and systems in place to, to run the business and hiring, and leading as well. Great staff, which makes it much more attractive to a potential buyer. And and then we can start to look at where the business owner wants to be, start to remove the day to day management of the business and much more into a leadership role to to really get the business doing what they want the business to do for for them.

Martin [00:04:27]:
Okay. Sounds great. I mean, is there a a typical size of business that you would work with?

Rupert [00:04:32]:
Oh, it varies dramatically. Everything from, sole traders right up. We also we call it executive coaching where we work with bigger corporates as well. So the there is no single size that, that that we target. I mean, realistically, I I like to work in technology markets because my background’s been in IT, and I’m quite comfortable in that space. But engineering are just, is is a great area for me. With Angela, it’s, she likes to work with professional services businesses, so accountants, lawyers, I don’t know, architects, those sort of business of much more of a her bag. And, again, it’s because of her background.

Rupert [00:05:06]:
She had her own accountancy practice for many years as well. So she’s, it it’s the environment she knows.

Martin [00:05:12]:
That makes sense. So I suppose that the skills that that you’re talking about, you know, the growing the business, removing yourself from the business, all those sorts of things are generic across industries, but having that industry background makes a a difference?

Rupert [00:05:26]:
Yeah. It helps you understand the person you’re talking to. I think, yeah, the reality is, as you say, a business is a business. It’s it’s amazing how many businesses when we start with them say, oh, yeah. You don’t understand our business is different. And yet, fundamentally, the basics of running a business are the same whichever business you’re in.

Martin [00:05:44]:
Yep. That makes sense. So how did you get started with ActionCOACH then?

Rupert [00:05:50]:
Yeah. Interesting question. So, my career, I had 35 years in IT and IT management. And then, I sort of I’ve been I decided well, I was working for Hewlett Packard, and I decided it was time to move on to the, to the next career option. Managed to get redundancy from HP. It was also about the time that our kids left home and and went to university. So we decided also we wanted to downsize the house they were in, and we decided we didn’t want to live where we were. So, we decided Oakham was where we wanted to, to move to after looking around the country for for a number of years.

Rupert [00:06:27]:
And then it was what was I going to do? I’d always assumed I’d just continue what I was doing, but actually I’d realized over time that I wanted to do something a bit different, something a bit more aligned with my values. And, at that point, Angela spoke to, one of the local action coaches and said, Rupert, you’ll be you’ll really look to talk to these people. You’d be good at that. And to be fair, I was quite resistant at first, but, obviously, I had a conversation and, I suppose the rest, as they say, is is history. So here we are 5 and a bit years later, doing ActionCOACH.

Martin [00:06:57]:
Right. Okay. And just slightly off piece from one of the things you said on there, what made you choose Oakham?

Rupert [00:07:04]:
We liked it. It’s really it’s that simple. We walked, the Dales Way. No. Sorry. The Cleveland Way was the one we were walking. So if you ever do the long walks, the, you have a company that move we can you can have a company that moves your luggage from hotel to hotel while you’re walking during the day. And so, obviously, that you then have to coordinate with them.

Rupert [00:07:24]:
So, you know, we’d arranged to start for them to start moving our luggage on the Monday. So we said we’ll just do the touristy thing on on the way up. So we stopped at, emptying just down the road, on Rockland Water. Started looking around, came into Oakham, and said, yeah, actually, we could both live live here. And we came back, I don’t know, 6, 7 times just to make sure we made the right decision. But, and have you looking all over the country at the same time as as we were going different places, traveling holidays, and things like that and kept coming back to Oakham. So, yeah, that’s that’s how we made this decision. Probably took us 4 years from first visiting to actually decide and buy an house here.

Martin [00:08:00]:
Interesting. Interesting. I mean, it’s a nice part of the world. I I can’t argue with you about that. Well, the whole area of things

Rupert [00:08:06]:
as well. I mean, it’s a I mean, as a walker and a cyclist, there’s so much to the usual countryside just in the area. We’re we’re we’re quite lucky in the territory we look after as well.

Martin [00:08:17]:
Yeah. I’ve got some my cousin, lives on the Scottish borders and, when they come down to stay for a cycling point of view, I mean, they’re talking about road cycling rather than, you know, mountain bike or whatever. But there are there’s so many country lanes you can just cycle around and and you don’t feel like you’re gonna get mowed down any anytime soon.

Rupert [00:08:35]:
Yeah. And, actually, that’s because years ago when I when I first started mountain biking, that was the reasoning. It was too dangerous on the roads down south to be out on the road. And it took me a long time when we moved up here to get to grips with the fact that the country lanes have virtually no traffic on them and a a great recycling of, which I suppose I move more from, the mountain well, one of the reasons I moved from mountain biking to, to gravel cycling.

Martin [00:08:58]:
Yeah. Yeah. No. It’s it is good. So, I mean, just going back to, you know, coaching and and the services that you offer, Would you say there’s anything that that people just don’t really think enough about when they’re starting to deal with someone like yourself?

Rupert [00:09:16]:
Is it they don’t think about? It’s almost they need to think about. Actually, one of the the biggest challenges we have is that people think they know everything there is to know about running the business or, more likely, they don’t want to admit they don’t know everything there is to know about running a business. And so when we get, when we start to talk to us, there’s an awful usually an awful lot of resistance about, actually, what can you tell me that I don’t already know about running my business? So you it’s, over time, they start to realize where the value comes, but, you’ve you’ve gotta build that. And some people are just always going to assume that, they know everything there is to know about running their business. Let’s face it. Some of the people we’re working with have been running their business for 20, 25 years. So they’re obviously doing something right along the line. Right?

Martin [00:10:02]:
Yes. Yeah. You’re absolutely right. I mean, there must be, but I guess the flip side of that is, you know, the environment in which we’re working whatever industry you’re in is is never static. You know, what was happening 25 years ago is not happening now most likely. Yep. Yep. And therefore, you know, you you gotta be open to change, I would imagine.

Rupert [00:10:20]:
Yeah. And then we we we have a coach who’s called every morning, I join it as often as I can, and we were talking about that the other day. And, we were actually talking about running seminars. And, one of the the coaches who’s been doing this for a long time was saying in the early days when he ran a seminar, he’d have a 140 people turn up. And he said, these days, it’s almost 10% of that. The the whole the whole world has changed quite dramatically. And yet the rise of social media and an online presence has has grown exponentially. So, yeah, it is it’s a very changing marketplace.

Martin [00:10:53]:
How do you how do you keep up with that, yourself?

Rupert [00:10:58]:
Well, I’m quite the great thing about ActionCOACH, one of the reasons we liked it in the first place is it’s not just me as a coach on my own. It’s a whole community of coaches, and we all work with each other. So, we have the, as I said, we have the the call every morning. We get regular training. We have regular speakers talking about areas of expertise. So, there’s no way I’m going to know everything about what you do, Martin. It’s there’s just too much to know, and I can’t keep up with the technology. It’s the same with accounts.

Rupert [00:11:27]:
It’s the same with, HR. Every park has so much you have to understand these days to be be compliant that one person just couldn’t, know it all. But, so it’s that regular update of your knowledge. I also read a lot as well. So probably at any point in time, I’ll have, 2 books on the go, 1 audio and one that I’m actually reading. And, I listen to a lot of podcasts as well. So, yeah, education is is pretty constant most of the time.

Martin [00:11:54]:
I’m pleased you listen. Listen. Listen to a lot of podcasts. Hopefully, this will be 1 in amongst in amongst the you.

Rupert [00:12:01]:
Don’t worry.

Martin [00:12:03]:
I’m a I’m a very, avid podcast listener as well. We have a a canal, 5 minutes away from the house, and that’s my kind of downtime during the day is is just stick some headphones on and, and listen to a podcast as I walk along the canal side.

Rupert [00:12:16]:
Well, if you want a few record, right, Don? Do you listen to the, diary of a CEO? That’s always good.

Martin [00:12:21]:
Yeah. I mean, I I dip in and out because it’s it’s very interesting, the length of podcasting. I mean, I’ve I’ve tried to keep this one to around about half an hour for people. Obviously, some of his can go on an hour and 3 quarters or whatever, and you think, well, that’s not how it’s supposed to be, but you can’t knock how successful, you know, Steven Bartlett is as a podcaster, so he’s obviously doing something right.

Rupert [00:12:43]:
Yeah. Absolutely. Yeah. The the Diary of a CEO, high performance podcast. The BizX podcast is really good for businesses as well, so there’s quite a few out there that that we’re listening to.

Martin [00:12:53]:
Fantastic. And and I’ll just chuck one in as well, which is, The Intelligence by The Economist. It’s 25 minutes and it has 3 stories that are in the news. Yep. Or no. I should say they’re newsworthy because, generally, 2 of the 3 are not in the news. I mean, our news is is very filtered before we get it. Mhmm.

Martin [00:13:11]:
So they have stories from around the world with different perspectives, and I quite like that to have a kind of, you know, world appreciation of what’s going on.

Rupert [00:13:18]:
Yeah. Cool.

Martin [00:13:21]:
Okay. So just coming back to to you and and, you know, your journey, etcetera. Do you think there’s something that you wish you’d known, that you know now? You know, you could tell a younger Rupert, hey. Take this on board.

Rupert [00:13:35]:
Oh, yeah. Loads, I would’ve thought. Yeah. I think, probably, the one I’d reference I think I I used to worry too much about the future and forget to enjoy the present. So I’ve learned over time that the end goal is not everything. It’s only actually a a moment in time when you achieve something, but you need to enjoy the journey to get there. Or it’s if you like, it’s all suffering for one moment of happiness, and then you then you’re back to the suffering again. So you’ve gotta do something where where you’re enjoying the journey.

Rupert [00:14:07]:
I’d say that applies to business as well, by the way, because we all know how uncomfortable, building a business can be. And, if you’re not enjoying the process, you’re probably better off staying employed as well. But I do think if I focus too much on what I want the business to be, I would just be pretty useless as a coach in reality as well. And luckily, it turns out I love coaching. I love talking to people. I love learning. And I should the best thing is seeing our clients improve week by week and and year by year. It it really is a a a lovely thing to to see going on.

Martin [00:14:39]:
Yeah. That’s that’s that’s a great point talking to the the the last guest, we had on, and and she was saying the same thing that enjoyment you get from seeing a positive effect on a client, is immeasurably more, you know, rewarding than a monetary reward for, you know, something. Because when we look to to judge our businesses, you know, sometimes the the criteria to use that we judge by is is quite often economic of one description or another. And yet there’s so much more to happiness than than that.

Rupert [00:15:13]:
Oh, absolutely. And, actually, what’s it actually because the the, the little the little, successes when you’re working with clients. I had a client yesterday who was talking about how one of his team was explaining urgent, versus important, which is a time management principle that we use, to, to one of his other colleagues. And I’ve never met the these guys either, these team members before. Only briefly sort of shake their hand and say hi sort of thing. But I had taught urgent and important to the client and also his managing director, but obviously then taught it to the team. And it turns out they’re now using it, day day by day, which is one hell of a kick to to get.

Martin [00:15:53]:
Yeah. That’s fantastic. And, for everyone listening at the moment, you know, I’m always encouraging, of of course, to, to join in. Let’s have some feedback. What do you think is the difference between urgent and important? Let us know, and then we’ll see whether Rupert agrees with you or not.

Rupert [00:16:10]:
You’ll get so many definitions. We do have to very carefully define what urgent looks like as well.

Martin [00:16:15]:
Yeah.

Rupert [00:16:16]:
I won’t do that now. That could take up the rest of your podcast, Walter.

Martin [00:16:21]:
Okay. So so moving on, is there anyone that that you would say that you admire, and if so, why?

Rupert [00:16:30]:
Yeah. Various people for different things, actually, because it rather depends what area you you’re talking about. One that springs to mind from a business perspective is, Elon Musk, who I know is not universally light. But I have to say, he announced back in 2,000, 2,001 that his vision was to get humans to Mars. And at that point, nobody could see nobody then even thought of doing anything like that. It really was something beyond most people’s imagination. And yet, why, anyway, 25 years later, he’s actually pretty much looking like he’s gonna achieve it. I just think as a demonstration of somebody having a vision and faith in their vision, that is just so strong.

Rupert [00:17:13]:
And bear in mind, it it nearly bankrupted him at one stage as well. And so it’s it really is one one hell of an achievement to, to get to where he was. And, there, I’ve I’ve got a lot of time for people who do have that sort of vision. Don’t say I agree with everything else about him, by the way. But the, there’s, as as having a vision and making sure he sticks to it, I think it’s absolutely brilliant.

Martin [00:17:31]:
That’s a really interesting point and and, you know, it’s an interesting character to pick as well because I think pretty much everybody, you know, listening or watching this will know who Elon Musk is, of course. Yeah. And like you say, he divides opinion, but, yeah, you make an excellent point there about, about vision and and, you know, faith in vision. So Yeah. And and he does

Rupert [00:17:52]:
it multiple times. I mean, also, you look at electric cars. Without Telstra, would we would we have the proliferation electric cars we have now?

Martin [00:18:00]:
Yeah. Yeah. And they came, like you say, out of nowhere because they obviously weren’t an established car manufacturer

Rupert [00:18:06]:
Yeah.

Martin [00:18:07]:
In an industry that had very, very big players. So yeah. Okay. Switching it something. Anything that you still wanna learn?

Rupert [00:18:18]:
Oh, loads. Loads and loads. So I think the the older I get, the more I realize how much I don’t know. Yeah. Gotta try to type down specifics. I’d like to get back to learning the guitar. I started about 15 years ago, but life overtook me. Then I made a decision not to do it now.

Rupert [00:18:39]:
There are other things I wanted to focus my time on but more important to me. But, one day, I will go back to, to teaching myself guitar again. I guess, yeah, that’s probably the the thing I’d want to learn, but, yeah, there’s so much else that, that I need to learn as well. I I know there’s so much I don’t know.

Martin [00:18:55]:
Excellent. Yeah. I mean, I I’m always saying to people that I think there’s more opportunity to learn now than there ever has been, you know, the time that I’ve been alive anyway. So it is that case of what do I choose and and how do I fit that into daily life and and and that sort of thing. And I think you make a really good point as well about if you’re gonna learn something, making sure you’ve got the time to learn it to your satisfaction. Otherwise, it just ends up being a frustration rather than an enjoyment. Again, coming back to what you said before.

Rupert [00:19:25]:
Yeah. Yeah. I mean, it’s it’s basically plan your day, isn’t it? So, actually, what are you gonna do at each part of your day and plan your week? Yeah. Actually, what what are the rules you live by? So, you know, when you when are you gonna be at work? When are you gonna be at home with your family? When are you gonna do your sports? It’s it’s all those things. It’s not just about

Martin [00:19:43]:
managing your work day. Yeah. Absolutely. Absolutely. Okay. So, let’s move to confession time then, Rupert.

Rupert [00:19:50]:
I know, I’m impressed.

Martin [00:19:52]:
What are the biggest mistakes you’ve made in business, and and what, if anything, did you learn from it?

Rupert [00:19:58]:
Well, picking the biggest one’s gonna be the challenge. There are loads loads and loads. It’s not it’s it’s not it’s not been a tale of continual success. That’s for sure. I think the, the one that probably had the biggest impact on me over time was, not documenting conversations with my boss. I’m not gonna say where. But what I learned from that was not to work for that sort of person. Be very careful about the, the sort of people that, that you’re working with.

Rupert [00:20:27]:
I suppose I’ve always been quite old fashioned with the way that I manage teams. I’ve I’ve always thought, actually, if it goes well, I always give the credit to the team. If it goes badly, it’s my fault. This guy was the complete opposite, took the credit for success and found someone to blame if it went badly. I mean, basically, he was just lying, which, pretty unpleasant place to be at the time, but, more to the point, he didn’t really align with my values either.

Martin [00:20:52]:
Fair enough. Unbeknownst to both of us, it seems possibly we were working for the same person at the same time. Oh, really? Well, that’s a

Rupert [00:20:59]:
second conversation, but we’re not gonna name him now.

Martin [00:21:02]:
As much as I could empathize with your, with your feelings. Yeah. Let’s let’s flip it around and then talk about your proudest business moment.

Rupert [00:21:10]:
Oh, Yeah. Loads. Loads and loads, actually. That’s also a really typical question. I’m not the sort of person who dwells on the past. I don’t really look back. I’m very forward focused. But, you know, you think it’d be things like delivering of a project or getting a sale, but to me, they’re actually they’re just points in time.

Rupert [00:21:32]:
I think it’s more the sort of cumulative pride in the difference I’ve made to loads of people over their careers with what I’ve been able to help with. Actually, I go beyond careers as well. I’d say also in their private life, you know, where I’ve been, coaching is probably a bit of a grand term from what I did. But, you know, with the kids doing sport, it’s, you know, getting getting them out on their bikes and, you know, sort of giving them a new sport, teaching them how to do it. I think those those are the things that really make a difference. It’s not one moment that means everything. It’s, it’s lots of little moments that cumulatively have that sense of pride about them.

Martin [00:22:06]:
Yeah. Yeah. I think that’s that’s a really good answer. I mean, I know someone turned it around and said to say, well, you tell me yours. And I’m thinking, hang on. I asked the questions here. Yeah. It really hurt me on the spot.

Martin [00:22:17]:
Yeah. But but it was a very, very small moment, you know. It it was just a a client who was convinced they could do nothing with technology whatsoever. Mhmm. And and I ended up getting them to do something fairly basic. Yep. But the sheer enjoyment that they got when they realized they’ve done it and they’ve managed it, you know, it was just off off the scale. And and just seeing that pleasure was yeah.

Martin [00:22:44]:
It it stuck with me. So Yeah.

Rupert [00:22:46]:
Yeah.

Martin [00:22:47]:
Yeah. Okay. You said you read a lot. I mean, one of the things, on Steven Bartlett’s podcast you referred to earlier, you know, Diary of CEO, they they get a previous guest to throw in a random question for a future guest. So, the the question I’m gonna ask you comes from, a lady called Carmen who wants to know, is there a book you would say has particularly helped you with your business?

Rupert [00:23:11]:
Just one book or can I do a couple? You can

Martin [00:23:13]:
do a couple.

Rupert [00:23:15]:
Yeah. So the, the ones so the there’s a book called Sumo by Paul McGee. Okay. It’s a really easy to read book actually, and it’s a very simple way of explaining an attitude to life. And, myself and Angela, we reference that quite regularly between us as well, some of the terms in there. But, yeah, an excellent book, that I reckon everyone reads. I think, possibly, in terms of managing your day, Eat That Frog by Brian Tracy is a great book. I get all my clients to, to read that at some point.

Martin [00:23:52]:
Mhmm.

Rupert [00:23:52]:
And and then the one that actually, I I very rarely recommend this one to anybody, but there’s a book by Yvon Chouinard, I think that’s how you say it, who, owns the clothing brand Patagonia. And the book’s called Let My People Go Surfing. And, it’s all about how he built the business and how it’s a very value based business that he’s got as well. So it’s all about flexibility. He started the business because he he wanted to go rock climbing. And, so his business basically, he run it for a few months, then he go rock climbing for a a while, and then he come back and run the business again. And he wanted to extend that out to his staff as he he ran the business. But what it did do was give validation to how I thought a business should be run as opposed to the way I’ve been brought up in the in the corporate world as well.

Rupert [00:24:40]:
So it was, yeah, that was a brilliant book to read. That was, that was the last Christmas present for my kids actually.

Martin [00:24:45]:
Okay. Fantastic. And and, I particularly like that because I’m I haven’t come across that one. So it’s it’s a new one, which means is is good. Always say to to all the listeners, you know, we’ll we’ll put the links in the in the show notes afterwards. So we’ll reference those. I’ll I’ll get those after you after the show and, make sure that we get them in there so that if if people want to learn more about, any of the 3 books you’ve mentioned, then they will be able to.

Rupert [00:25:11]:
So I’ll bring my copy down for you to borrow at market harbor business network tomorrow morning.

Martin [00:25:16]:
Fantastic. I’ll say fairer than that. Yeah. That’s true. Now I wanna it’s normally, I I take a couple of weeks to get these, podcasts published, you know, edited up and and all the show notes and all the rest of it. But I realized now I’ve got to get this one broadcast this afternoon. So it’s out there in public before

Rupert [00:25:32]:
just tell everyone it’s gonna yeah. It’s still the November meeting.

Martin [00:25:39]:
Yes. So, last few for you, Rupert. I mean, if you weren’t doing what you’re doing, is there something else you think you might be or you would love to?

Rupert [00:25:49]:
Yes. No. Not really. I suppose what I’m doing with coaching was the change of career, wasn’t it? So I came from an IT background to, to to coaching full time. I think the, next, it will probably be something more in the charity sector, and more giving back, but it still needs to be challenging. I don’t think I’m ready to to stop yet. So I want something that it’s not just something to fill my time. I want something that that keeps me keeps me interested, keeps me challenged as well.

Martin [00:26:19]:
Yeah. I know. I mean, charity, you know, obviously, it’s an ongoing challenge there to to get the the, I was gonna say rewards. That’s the wrong word. To get the resources that they need, be that economic or otherwise in order to, you know, obviously, be able to do as much good as possible. So, yeah, I think that’ll be something that would suit you from from what I

Rupert [00:26:44]:
understand.

Martin [00:26:45]:
Any hidden talents you wanna share with us?

Rupert [00:26:48]:
Not sure I have any at all, actually. Yes. I’d love to say the words, but I I feel that’s that’s a dead end question.

Martin [00:26:56]:
In which case, I will move swiftly past it. Yeah. And ask about okay. So if people do wanna know more about you, where do we find you? You know, websites, socials, etcetera.

Rupert [00:27:07]:
Yeah. So actually the easiest thing to do is to Google ActionCOACH OKAM, which will bring up our website to have a good look at, what we’ve got on there. And then, I’m obviously LinkedIn is probably my preferred, social media platform for business. So I’m, Rupert Turton, b d f, on LinkedIn. So, I’d have to rely on somebody like you to remind me how to, to to search that on on LinkedIn. But also if you search through the certain action code, it’ll probably come up in any case.

Martin [00:27:39]:
Yeah. And and as I’ve said a couple of times, you know, we’ll we’ll have that link on on the website as well. So, you know, if people don’t wanna go through the hassle of searching, then just click the link and there you are. You’ll be there. There you go. Fantastic. Okay. My final question is always, have I forgotten to ask you anything?

Rupert [00:27:58]:
Oh, good question. Not what I can think of, but I wasn’t really structuring my my answers. I was sort of going with the flow. So Yeah. Yeah. I’m I’m sure as soon as we finish, I’ll think of something, but I can’t think of anything off the top my head.

Martin [00:28:13]:
Brilliant. Okay. In which case, I’ve done a reasonable job. You’ve been a great interviewee as well. So, listeners, if you wanna know more about Rupert then as I said, take a look at the the website. This will be on Spotify and in due course, on a video platform as well. But for now, Rupert, thank you very much.

Rupert [00:28:34]:
Thank you for having me. It’s been great. Enjoyed it. Thanks, Martin.

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Do you remember hearing?

 

Cycling and Pilates for Aging Athletes: “As I’ve got older and I’ve discovered I don’t bounce as well and, keep breaking bones, I decided that it might be time to do something a bit more suitable to my age.”
— Rupert 00:02:0300:02:11
“Unlocking Business Potential”: “We start by making sure the business foundations are in place and that the business owner has a clear goal for what they’re trying to achieve.”
— Rupert 00:03:3000:03:37
“Finding Your Niche in Coaching”: “With Angela, it’s, she likes to work with professional services businesses, so accountants, lawyers, I don’t know, architects, those sort of business of much more of a her bag. And, again, it’s because of her background.”
— Rupert 00:04:5400:05:06
Finding the Perfect Place to Live: “Probably took us 4 years from first visiting to actually decide and buy an house here.”
— Rupert 00:07:5600:08:00
“Overcoming Resistance to New Business Strategies”: “Actually, one of the the biggest challenges we have is that people think they know everything there is to know about running the business or, more likely, they don’t want to admit they don’t know everything there is to know about running a business.”
— Rupert 00:09:1900:09:34
The Changing Marketplace of Seminars: “One of the coaches who’s been doing this for a long time was saying in the early days when he ran a seminar, he’d have a 140 people turn up. And he said, these days, it’s almost 10% of that.”
— Rupert 00:10:3200:10:42
**The Ripple Effect of Effective Time Management**: “I had a client yesterday who was talking about how one of his team was explaining urgent, versus important, which is a time management principle that we use, to, to one of his other colleagues.”
— Rupert 00:15:1300:15:52
Elon Musk and the Vision of Mars: “He announced back in 2,000, 2,001 that his vision was to get humans to Mars. And at that point, nobody could see nobody then even thought of doing anything like that. It really was something beyond most people’s imagination. And yet, why, anyway, 25 years later, he’s actually pretty much looking like he’s gonna achieve it.”
— Rupert 00:16:4500:17:07
The Little Moments That Matter: “It’s not one moment that means everything. It’s, it’s lots of little moments that cumulatively have that sense of pride about them.”
— Rupert 00:21:5800:22:06
A Different Approach to Corporate Life: “But what it did do was give validation to how I thought a business should be run as opposed to the way I’ve been brought up in the in the corporate world as well.”
— Rupert 00:24:3100:24:40

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🧵 Thread: How to Elevate Your Life & Business with ActionCOACH 🚀

Welcome to today’s episode recap of Harborough Hustle! 🎙️ Martin Robson chats with Rupert Turton from ActionCOACH. Dive into fitness tips, actionable business insights, and more! #HarboroughHustle #ActionCOACH

1️⃣ **Fitness Tips from Rupert** 🏃‍♂️

Rupert’s fitness routine isn’t just about hitting the gym. It’s about daily habits:

– 6 AM dog walks 🐕

– Cycling 🚴‍♂️

– Pilates 🧘‍♂️

Start small, find what you enjoy, and make it sustainable.

2️⃣ **Why Rupert Chose ActionCOACH** 📈

After 35 years in IT, Rupert craved a career aligned with his values. Enter ActionCOACH—a natural fit, recommended by his wife. Lesson? Follow your passions and stay open to new paths. 🔄

3️⃣ **Core Pillars of Business Coaching** 🏢

Rupert breaks it down:

– Business Foundations 🛠️

– Sales & Marketing 📊

– Scaling Operations 🚀

– Leadership Development 👥

4️⃣ **Biggest Business Challenges** ⚠️

One major hurdle? Business owners thinking they know it all. Rupert emphasizes the importance of staying humble and continuously learning. 📚

5️⃣ **Oakham Love Story** ❤️

Why did Rupert & his wife choose Oakham? They simply loved it! Sometimes, decisions can be that straightforward. Discovering the gem after numerous visits sealed the move. 🏞️

6️⃣ **Staying Updated in a Fast-Changing World** 🌐

Podcasts, books, and a strong ActionCOACH community help Rupert stay ahead. His recs? Diary of a CEO, High Performance Podcast, Sumo by Paul McGee, and more. 📖🎧

7️⃣ **Proudest Moments & Lessons Learned** 🌟

Rupert’s proudest moments aren’t monumental. It’s the cumulative effect of small victories—helping clients grow and seeing them succeed. 💪

8️⃣ **Visionary Admiration: Elon Musk** 🚀

Rupert respects Musk for his unwavering vision of getting humans to Mars. An inspiring lesson in dreaming big and sticking to it despite challenges. 🌌

9️⃣ **Future Aspirations** 🌠

Rupert hints at a possible future in the charity sector. The goal? Find meaningful, challenging work where he can continue making a difference. 🚀

10️⃣ **Connect with Rupert** 🌐

Want to know more? Google ActionCOACH Oakham or find Rupert on LinkedIn @RupertTurtonBDF. #BusinessGrowth

Catch the full episode & more info on Marketharboughbiznetwork.co.uk/podcast 🎧

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🎙️ Exciting Announcement! 🎙️

I had the pleasure of chatting with Rupert Turton from ActionCOACH in the latest episode of *Harborough Hustle*! If you care about business growth, leadership, or even how to integrate fitness into a busy lifestyle, this episode is a must-listen!

🔗 Catch the full episode and transcript here: marketharboroughbiznetwork.co.uk/podcast

📌 **Key Takeaways:**

– **Holistic Business Growth:** Rupert shares his approach to ensuring businesses have solid foundations, effective sales and marketing strategies, and scalable processes. Discover how these pillars can take your business to the next level.

– **Lifelong Learning:** Rupert emphasizes the importance of constant learning and staying updated in a rapidly changing business environment. Dive into his favorite books and podcasts that keep him informed and inspired.

– **Enjoy the Journey:** Reflecting on his career transitions, Rupert highlights the significance of enjoying the process and not just focusing on the end goals. Practical wisdom for anyone feeling the grind!

Tune in to hear more about Rupert’s insights and experiences, including how he balances a hectic professional life with personal wellness routines!

👉 Don’t forget to share your thoughts and key learnings from this episode in the comments. Let’s grow together!

#BusinessGrowth #Leadership #Learning #Podcast

Suggested hashtags

 

📢 *#HarboroughHustle* *#Entrepreneurship* *#BusinessGrowth* *#PersonalDevelopment* *#WellBeing*  *#PodcastHighlight*

Harborough Hustle, Martin Robson, Rupert Turton, ActionCOACH, business coaching, Market Harborough Biz Network, podcast sponsor, local charities, exercise regime, Pilates, cycling, gravel bike, mountain biking, business foundations, sales and marketing, client retention, scaling business, leadership role, technology markets, executive coaching, professional services, accountancy practice, Elon Musk, corporate vision, business management, urgent vs important, business success, career transition, charity sector, hidden talents

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